We, the officials and employees of the Civil Service Commission, commit to:

Serve you promptly, efficiently, and with utmost courtesy by authorized personnel with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m., without noon break;

Ensure strict compliance with service standards, with written explanation for any delays in frontline services;

Respond to your complaint about our services the soonest or within the day through our complaint and assistance desk and take corrective measures;

Value every citizen’s comments, suggestions, and needs, including those with special needs such as the differently-abled, pregnant women, and senior citizens; and

Empower the public through 24/7 access to information on our policies, programs, activities and services through our website (csc.gov.ph [or RO/FO website]), TextCSC (0917-8398272 [or RO/FO TextCSC number]).

All these we pledge,
because YOU deserve no less.