MESSAGE OF CHAIRPERSON KARLO A. B. NOGRALES
CSC's Regular Internal Audit Conference
3 April 2024

Commissioners Aileen Lourdes Lizada and Ryan Alvin Acosta; Assistant Commissioners Ariel Ronquillo, Jo Ann Burgos, Karin Litz Zerna, Judith Dongallo-Chicano, and Nerissa Canguilan; officials and employees of the CSC from ROs I – XII, CAR, Caraga, BARMM and the Central Offices; Maayong Buntag and welcome to the Fiscal Year 2024 Regular Internal Audit Conference!
This is the 4th annual Regular Internal Audit Conference, since the Internal Audit Service (IAS) initiated this in 2021. The IAS, by reason of its mandate, conducts regular internal audits in all our Central, Regional and Field Offices. In the process, they identify commendable and noteworthy practices, improvement opportunities, and non-conformances. These observations and findings, as they surface, are communicated to the Commission and our Process Owners who play a key role in taking corrective actions, maintaining best practices, and introducing strategies for more efficient and effective service delivery.

So today, we will review actions taken in response to audit findings that have remained open from years 2020 to 2023 in pursuit of our commitment to continual improvement.
As Chairperson of the Civil Service Commission, alongside Commissioners Aileen and Ryan, we bear the crucial responsibility of establishing and overseeing the CSC’s internal control system. This task is made feasible through the invaluable assistance of the IAS. Through their impartial evaluations, the IAS not only aids the Commission but also bolsters the CSC's collective efforts towards achieving organizational objectives and providing excellent service to our clients.

We commend the diligence of our Process Owners in meticulously documenting and reporting their actions, as well as the auditees for their receptive approach to implementing corrective and recommended measures. Maintaining transparent communication regarding updates and progress on raised issues is imperative and aligned with our commitment to excellence in public service.

After these preliminaries, the audit season is set to commence this afternoon at HRPSO, followed by CSC-NCR next week. We look forward to your cooperation and collaboration to uphold the efficacy and integrity of our internal control system. Strive diligently to implement actions that prevent the recurrence of any adverse findings.

At this point, I express the Commission’s gratitude for your confidence in the audit process and your support in realizing our objective for the Civil Service Commission to empower its units by fortifying its internal controls, thereby ensuring goal attainment and meeting the diverse needs of our clients.
Like what I said in last year’s RIAC, “We assure you that the Commission fully supports the initiatives that would ensure achievement of performance targets and organizational objectives. The CSC should strive to be a benchmark of how the government should operate and we can only do so by consistently examining our own performance, procedures, and systems.”

Thank you to all of you for making this activity possible. May we all have a productive and fruitful conference ahead. Thank you very much.