Cagayan de Oro City, September 5, 2023 – A significant stride towards modernizing bureaucratic processes unfolded at the Grand Caprice Restaurant, Limketkai Center, as government agencies from across Region 10 converged to witness the role of digitalization in streamlining bureaucratic processes. Attended by 320 participants representing various government entities, and graced by Atty. Karlo Alexei B. Nograles, the Chairperson of the Civil Service Commission, as the Keynote Speaker, the event served as a pivotal moment in the region's journey towards efficient e-governance.
In his speech, Chairperson Nograles emphasized that the digital transformation envisioned by the Civil Service Commission is consistent with the theme of the Philippine Development Plan 2023 to 2028 to “transform the economic and social sectors for a prosperous, inclusive, and resilient society.” He mentioned that part of the bureaucracy’s agenda is digitalization to ensure better public service delivery and more transparency.
Chairperson Nograles gladly revealed the digital innovations in the Civil Service Commission, particularly the Online Appointments Processing System (OAPS) and the Learning Management System (LMS). Through the OAPS, the preparation of appointments by HRMOs and the processing of appointments by the CSC will be fully automated. Likewise, through the LMS, learning and development interventions can be provided anytime anywhere.
Other distinguished speakers shared their expertise and valuable insights making it a comprehensive and enlightening experience for all attendees. Director Mary Ann H. Borres, Director II CSC FO-Camiguin, opened the event with the topic of "Change Management: Transforming Organizations."
Director Alona B. Carumba, Director II of CSC FO- Lanao del Norte, provided valuable insights on the "Amendment of Section 4 and 34 of the 2017 Omnibus Rules on Appointment and Other Human Resource Actions, as amended." Ms. Maria Cristina Gorgonia T. Saligumba, Chief Human Resource Specialist, CSC Regional Office X elaborated on the salient features of the Program to Institutionalize Meritocracy and Excellence in Human Resource Management or PRIME-HRM.
Mr. Nephtali Morgado, Provincial Government Department Head/IT Manager of the Provincial Information Management Office (PIMO) of the Provincial Government of Agusan del Sur, shared the Provincial Government’s best practices in organizational efficiency with the development of the Human Resource Information System (HRIS), an innovative and advanced system they founded and implemented that have streamlined, enhanced and digitalized government transactions.
Director Noreen Boots Gocon-Gragasin, Director IV of the CSC Integrated Records Management Office (IRMO), shared the other digital initiatives of the Commission: the External Civil Service Verification System (eCSEVS) and the Online Appointment Processing System (OAPS) of the Commission.
The event was headed by Acting Director IV Noemi Rabe-Torres and Acting Director III Cosette D. Maglasang-Mundo, facilitated by the Human Resource Division, and attended by all the Field Directors and employees of CSC ROX.
With a diverse array of speakers and attendees, the event showcased the Civil Service Commission’s commitment in continuing at the forefront of digital transformation, promising a more efficient and responsive government through modernized services for the people.