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Government workers should provide fast, efficient, and honest services to the public.
This reminder was issued by the Civil Service Commission (CSC) as it launched Oplan Malasakit sa Serbisyo, the conduct of spot checks of government agencies nationwide. In her frontline service visit to agencies in Legazpi City, CSC Commissioner Aileen Lourdes A. Lizada reiterated her call to all government workers to be quick, courteous, and efficient in dealing with clients.
“The conduct of spot checks is in line with the CSC’s role in the Philippine Development Plan under Pillar 1, Malasakit or Enhancing the Social Fabric. We will be testing the frontline services of government agencies including LGUs. Our teams go out incognito and transact with these agencies to personally get a feel on the kind of treatment that ordinary clients experience when they go to government agencies,” explained Commissioner Lizada, adding, “If the first two visits in the LGUs of Naval and Legazpi City are an indicator, marami pang areas for improvement in the delivery of government services.”
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Be quick, courteous, and efficient in dealing with clients. Government working hours should not be spent playing games or in social media.
This warning was issued by the Civil Service Commission (CSC) as Commissioner Aileen Lourdes A. Lizada announced that she will do spot checks of national government agencies and local government units nationwide to check services provided.
“In all my regional visits, the formula will be the same. We will visit government offices at any given hour. We need to let government workers know that the CSC is monitoring them. Hindi ibig sabihin na nakapasok ka sa gobyerno ay wala na pong check. Paalala po sa lahat ng kawani ng gobyerno na gawin po natin ang nararapat lamang, magbigay ng mahusay at tapat na serbisyo sa kliyente natin,” explained CSC Commissioner Lizada.
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Seventy-seven (77) examinees passed this year’s Career Service Examination for Foreign Service Officer (CSE-FSO).
The Civil Service Commission (CSC) disclosed that the figure represents 16.70% of the total number of examinees that took the CSE-FSO on Jan. 27, 2019. The CSE-FSO was conducted in 10 regions.
Out of 461 examinees, Michael Joseph Ostique from the National Capital Region (NCR) topped the CSE-FSO with a rating of 85.85.
All top examinees were from NCR where most examinees came from. They are: Jose Mari Valenzuela and Michael Anton Estipona (84.88); Marthy Angue, Jopol Alvin Ancheta, and Manfred Neale Manalo (84.39); and Emmanuel Garcia, Danica Denise Manicad, Jeffrey Louis Ilagan, Anton Sandoval, Carlo Jejomar Pascual Sanchez, Kriezel Joy Daria, and Paul Gerard Caab (83.90).
Read more: CSC releases results of Foreign Service Officer qualifying test
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Amid the current water shortage, the Civil Service Commission (CSC) said that heads of agencies have the discretion to allow their employees to forego wearing office uniforms.
The CSC said that heads of agencies, including local government units, are authorized to issue internal rules suspending the wearing of office uniforms until the water shortage in National Capital Region and drought in other provinces in the Philippines is over.
Read more: Agency heads may suspend wearing of office uniforms – CSC
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The Civil Service Commission (CSC) advised examinees of the upcoming March 17, 2019 Career Service Examination-Pen and Paper Test (CSE-PPT) for both Professional and Subprofessional levels to determine their school assignment and visit the assigned school/testing venue beforehand to be familiar with the location and traffic situation.
Examinees may check the school assignments through the Online Notice of School Assignment (ONSA), enosa.csc.gov.ph/eNOSAv3/, posted on the CSC website. Those who are unable to access the ONSA may call the CSC Regional or Field Office where they filed their application or contact the CSC’s Contact Center ng Bayan. For the list of contact numbers, visit the CSC website at www.csc.gov.ph.
